BUG4 CUSTOMERS
CSV exports time out
Larger accounts keep hitting the same export failure.
Find the product feedback users already gave you.
Connect Intercom, Crisp, Slack and Discord. SignalJar finds repeated bugs, requests and questions, then turns them into summaries your team can act on.
DOCS GAP7 CUSTOMERS
API keys are hard to find
Customers cannot see where setup actually starts.
FEATURE REQUEST6 CUSTOMERS
Repeated request
Export a report as a shareable link
Customers want to share findings without inviting another team member.
INTERCOM · 2 DAYS AGO
Could I send this report to our product lead without adding another seat?
Useful feedback gets answered once, then buried.
A bug lands in support.
A feature request appears casually in Slack.
Three users ask the same question in different places.
By the time you plan what to build, the pattern has disappeared into conversation history.
See what customers keep asking for.
- 01
Repeated bugs
See when different customers are reporting the same problem.
- 02
Feature requests
Group similar requests instead of copying every message by hand.
- 03
Repeated questions
See the questions customers keep asking your team.
- 04
Docs and onboarding gaps
Find where repeated confusion points to missing guidance.
- 05
Product and pricing confusion
Catch questions your website should probably answer.
- 06
Recurring complaints
Separate one-off frustration from patterns worth reviewing.
Check the messages behind each finding.
Incoming conversationsUnsorted
Intercom
“The export just spins forever when I select all customers.”
Customer A · 1d agoCrisp
“Our smaller export worked. The full account has failed twice.”
Customer B · 2d agoIntercom
“Is there a row limit? I left it running for twenty minutes.”
Customer C · 3d agoCSV exports time out for larger accounts
IntercomCrisp
“The export just spins forever when I select all customers.”
Suggested next step
Check whether large exports are timing out or failing silently.
Copy asMarkdownLinear/GitHub issueAI prompt
Incoming conversationsUnsorted
Discord
“Where do I get my API key? The docs jump straight to using it.”
Customer A · 1d agoIntercom
“I can see developer settings, but no key anywhere.”
Customer B · 2d agoDiscord
“Found it. I did not realise I had to create an app first.”
Customer C · 3d agoCustomers cannot find where to create API keys
IntercomDiscord
“Where do I get my API key? The docs jump straight to using it.”
Suggested next step
Update the API docs and add helper text near developer settings.
Copy asMarkdownLinear/GitHub issueAI prompt
Incoming conversationsUnsorted
Crisp
“Can I invite my team on this plan?”
Customer A · 1d agoCrisp
“Does the price cover one person or the whole workspace?”
Customer B · 2d agoCrisp
“I cannot tell if adding my co-founder costs another £19.”
Customer C · 3d agoUsers are unsure whether team member invites are included
Crisp
“Can I invite my team on this plan?”
Suggested next step
Clarify team limits on the pricing page.
Copy asMarkdownLinear/GitHub issueAI prompt
Intercom
CrispSlack
Discord
Connect your support and community tools.
SignalJar starts with support chat and community channels. More support, community, review and workflow integrations will follow.
Why I’m building this.
I’m building SignalJar because I’ve seen first-hand that small teams already get useful product feedback every day, but it is scattered across support chats, feedback, reviews and communities.
I’m looking for early users who will tell me honestly when the clusters are useful, when they are wrong and what integrations should come next.
Adam, founder of SignalJar
Request early accessFAQs
Does SignalJar create tickets automatically?
Not yet. SignalJar starts with copy-ready summaries so you stay in control. Copy them into Linear, GitHub, Jira, Notion, Slack or an AI coding tool.
Which integrations are supported?
SignalJar starts with Intercom, Crisp, Slack and Discord. More support, community, review and workflow integrations will follow.
Will historical messages send alerts?
No. Initial backfill creates one findings report. Alerts are for meaningful new activity after your source is live.
Is this a feedback board?
No. Feedback boards ask users to submit feedback in a new place. SignalJar finds feedback users already gave in support and community conversations.
Is SignalJar for enterprise teams?
Not yet. SignalJar is focused on small technical teams and founder-led products.
Do I need to change my workflow?
No. Review the evidence, ignore or defer weak signals, then copy useful summaries into the tools you already use.